Dear OrrvilleRedRider, Thank you for returning to Four Seasons New York and for sharing your detailed feedback. We are delighted to hear that your stay in the Junior Suite was comfortable and that you appreciated the new carpet, comfortable bed, and effective HVAC system. It’s wonderful to know that the lighting and quiet ambiance met your expectations, and that our housekeeping and staff made such a positive impression with their friendliness and attentiveness. Your comparison and kind words mean a lot to us. We look forward to welcoming you back again soon and are honored to be your preferred choice in New York. Warm regards Yogesh Juneja Hotel Manager
Dear Patty, Thank you so much for sharing your fantastic experience at Four Seasons New York. We are thrilled to hear that from check-in to check-out, our team was able to make your stay comfortable and enjoyable despite the challenges with your delayed flight. It’s wonderful to know that you appreciated the beautiful room and views, as well as the modern amenities and thoughtful touches like the fresh cookies and fruit. We’re also glad your husband found the app convenient and that our staff across all departments, from housekeeping to the Garden Restaurant, provided attentive and gracious service. Your kind words truly mean a lot to us and inspire our entire team to continue delivering exceptional hospitality. We look forward to welcoming you both back for another memorable stay. Warm regards Yogesh Juneja Hotel Manager
Dear BigTraveler002, Thank you so much for your wonderful review and for describing your experience as "Four Seasons Perfection." We are thrilled to hear that our team, from the front desk and concierge to breakfast and housekeeping, made such a positive impression on you. We will be sure to share your kind words with Milton and the entire staff — they will be delighted to know they contributed to your memorable stay. Thank you for recommending us so highly. We look forward to welcoming you back to Four Seasons New York soon. Warm regards Yogesh Juneja Hotel Manager
Dear Fernanda, Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience didn't meet expectations. We strive to uphold the highest standards in both design and service, and we regret that the details of your suite did not reflect that during your stay. We hope to have the opportunity to welcome you back for a stay that better reflects the experience we aim to provide. Warm Regards, Yogesh Juneja Hotel Manager
Dear U7806IRerich, Thank you so much for your kind words. We’re thrilled to hear your stay was such a memorable one. It’s wonderful to know your daughter’s birthday was celebrated in a meaningful way and that you enjoyed the views, accommodations, and our house car. We look forward to welcoming you and your family back again soon! Warm Regards, Yogesh Juneja Hotel Manager
Dear DalalBahrain, Thank you for sharing such a wonderful review. We’re so happy to welcome you back and thrilled to hear your return visit exceeded expectations. It’s especially meaningful to know our concierge team made a lasting impression and helped you discover one of the city’s hidden gems. We’re glad the views, spacious room, and thoughtful service helped make your business trip both productive and memorable. We look forward to welcoming you again soon! Warm Regards, Yogesh Juneja Hotel Manager